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The Bitchy Waiter: Tales, Tips & Trials from a Life in Food Service, by Darron Cardosa
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Review
“Cardosa does for wait staff what Anthony Bourdain did for kitchens: he exposes the ugly side of food service from the perspective of those working on the front lines. And he puts the potential restaurant customer on notice that someone is watching and recording their bad behavior.” —Shelf Awareness
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About the Author
Darron Cardosa proudly refers to himself as a media whore, and has been known to spend hours at a time linking his blog to every conceivable website that may get him more traffic. The Bitchy Waiter blog now boasts nearly 10,000 followers on Twitter and 250,000 fans on Facebook. In 2011 he was featured in a New York Post article entitled “Should You Trust Your Server?” He has been a guest on WOR talk radio and also on WNYC public radio. In August 2011 he appeared as a guest on Dr. Phil to discuss children’s behavior in restaurants, and in November 2011 he was a contributing commentator for CBS Sunday Morning, which reached more than five million viewers. In August 2012 his blog was referenced in an article on CNN’s website Eatocracy.com, and most recently he was quoted in an article about tipping for the Wall Street Journal. Darron lives in New York, NY.
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Product details
Paperback: 232 pages
Publisher: Sterling (April 5, 2016)
Language: English
ISBN-10: 9781454917243
ISBN-13: 978-1454917243
ASIN: 1454917245
Product Dimensions:
5.5 x 0.7 x 8.2 inches
Shipping Weight: 8.8 ounces (View shipping rates and policies)
Average Customer Review:
4.8 out of 5 stars
255 customer reviews
Amazon Best Sellers Rank:
#39,282 in Books (See Top 100 in Books)
A truly enjoyable slice of life in the service industry by Darron Cardosa. His blog is phenomenal, but the way he has turned his experiences into a book is specifically worthy of praise. There have been lots of books that came from blogs, but unlike some of the others, you can tell that he has a genuine love of and aptitude for writing in both formats. Anyone who has ever had to work with the public, food service or not, will relate to the struggle, frustration, and exceptional joys of working with a quirky cast of characters to serve yet another quirky cast of characters. With the occasional celebrity appearance and flashback to his early days, the author truly has something to say and the flair to keep us spellbound while he does. Anyone can bitch about work, and we all often do. But Cardosa conveys in a genuine, eloquent manner that beyond his moniker, he loves what he does. As I read this, I was reminded, in a way that I had temporarily forgotten, that I also love what I do. Especially compared to the cost of the therapy you might otherwise need to come to that realization, this book is a steal.
I spent many years in the restaurant business, both in the front and the back of the house. I am retired from all of that now, but if there is one thing I took away from it all, it was how to NOT be an a-hole as a restaurant customer.I have been a fan of the Bitchy Waiter blog for years, and often identified with what he writes about. This book did not disappoint. He is funny, profane (yes, he does drop the F-bomb a lot, but wouldn't you in his situation?), and truthful. This book should be required reading for anybody who ever sets foot in a restaurant at all, ever.Buy this book, enjoy it, and please be sure to tip your server when you go out to eat!
Full Disclosure: When I was 19, I was dying for a pizza and I had just enough to order one so I did and I didn't have any left over for a tip and the delivery guy wasn't subtle in his disgust. And why should he have been? This was over a quarter of a century ago and I still, to this day, feel badly about it and never forgot it. So while this book and blog certainly did not recover any memories, it does make me feel worse and I wish i could find that guy now and make it up to him."The Bitchy Waiter" isn't just a "Best of" Cardosa's highly addictive "Bitchy Waiter" blog that keeps me laughing every day - even though it is filled with some of the most memorable moments of his years waiting tables and dealing with the good, the bad and the very ugly. The oh so ugly. There's also new material, funny asides, photo commentary. I received my book the other night and as I am taking a trip in the next few days, I thought, "How perfect, I will read this as I travel!" Well, the best laid plans of mice and men. I am already halfway through and I can't stop laughing.But underneath Cardosa's funny stories and quick wit are some really hard truths. The way people treat service staff, just the casual disregard and rudeness can be really disheartening. You see it in the comments section on Cardosa's blog all the time: "Why are we expected to tip you? I don't get tips at my job!" (That's probably because you get a full wage, you dunderhead.) People seem to think if you're a server, you've somehow "failed" in life or are in transit. Cardosa makes it clear, many people are prety happy being exactly where they are. Sp why be a bitchy waiter? Please. Take any job you've ever been in, add "bitchy" before the job title, write a book and there you go. You can do it too. Cardosa just got there first, he's most likely a lot funnier than you.Highly recommended for everybody to read this book. Give a copy to your friend who is rude to servers. Anonymously send it to the person who is a lousy tipper. Maybe you'll start to feel much more empathy for the people who wait on you and you'll stop saying, "When you've got a minute..."
Been in the business for 35 years. This is the book I started- but never finished writing years ago! It's all spot on. People not in the industry need to read this to learn how to behave in restaurants. By the way the title of my book was coincidentally going to be called The Customer is Not Always Right: how to get the service you deserve when dining out. Great job, Bitchy! At times I laughed until my stomach hurt.
I was in F&B for 45 years and Bitchy has hit the nail on the head. Chapter after chapter he lays out what servers face every single day. He is also, hysterically funny, and I scared my cat several times because I laughed so hard! These things he talks about I faced every day and it really does wear on you even if you DO love making people happy! Some, you just can not.I read every "insider" waiter/server book I can find and THIS is the best one ever!!Buy it, get yourself a glass of wine, and settle in to be amused, amazed, and occasionally, disgusted by the patience it takes to deal with the public in a situation they will never understand.I still have dreams about a full restaurant, I'm the only one there, and the kitchen is miles away!!! Server Dreams are real........
As a customer who has never been the server, I find The Bitchy Waiter's commentary both refreshing & entertaining! While some of his observations may seem heartless, they nevertheless illustrate the endless harsh realities faced by service people every day. Likewise, he brilliantly shows us that servers are real people who deserve our respect for doing something that many of us could never do.I absolutely LOVE the epilogue, "dessert!" It's relevanteven to those of us NOT in the restaurant industry & it gives me hope that I, too, can be proud of who I am & what I do, and that if I work for it, I can realize my own dreams!
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